Using LEAN to lead change – public seminar

good meetingThis intensive seminar teaches a ‘whole of system’ strategic change framework that redresses the key pressures in modern healthcare and equips you to build a culture of continuous improvement.

After attending ‘Using LEAN to lead change’ participants walk away with both the knowledge and skills to lead healthcare environments in direct, rapid and continuous advances in  quality, safety and care, improving flow and reducing waste.   Invest a day in yourself and contribute more for years to your organization.

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If you want to make a difference to the quality, safety and care delivered by your organization and eliminate waste to free the resources to do it, this workshop is designed for you.

If you are an executive leading people in continuous improvement, this workshop is designed for you.

If you are interested in the latest application of ‘lean thinking’ as an effective strategy for transforming healthcare, this workshop is designed for you.


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About Lean Healthcare Consultants

bar-leanLean Healthcare consultants have assisted healthcare organizations throughout Australia and New Zealand in developing and applying ‘lean thinking’ to healthcare. Our work extends across emergency departments and wards through to primary and community care. Our experience includes specialist streams such as oncology, diabetes, chest pain, respiratory, complex medical patients, theatres, orthopedics, pathology, radiology, pharmacy, outpatients, oral health and aged care. We also have extensive experience working across streams such as with, corporate services, acute to subacute, ED to Ward and Discharge to community / GP.


Course leader, Pieter Walker, currently Director of Lean Healthcare Consultants, also works extensively with the Health Roundtable in Australia and New Zealand and has worked internationally. From his origins in psychology and healthcare management, he has been in healthcare executives for 19 years, the last 5 with ‘lean thinking’ for healthcare. All this experience is captured in this formal workshop offered in Melbourne, Sydney and Brisbane. The workshop provides the very latest information from around the world in how lean thinking is being applied to healthcare. This is a workshop you will not want to miss.

Who will benefit? Group of medical staff

  • Directors of Nursing looking to stimulate improvement and encourage team work
  • Executives looking to refresh and update their LEAN skills
  • Healthcare organization administrators and managers
  • Government department leaders
  • Department and service leaders
  • Clinicians with change management responsibility
  • Newly appointed service or department managers looking for change techniques

How will you benefit? Clapping business people

  • Gain confidence in the certainty of improvement provided by ‘lean thinking’ for healthcare
  • Learn how to build a whole of organisation approach to LEAN
  • Learn how to sustain changes in the long term
  • More confidently and strategically map your change program
  • Better engage colleagues and staff in the use of ‘lean thinking’ for healthcare
  • Understand how to quantify the benefits of ‘lean thinking’ changes
  • Implement an effective ‘lean thinking’ strategy
  • Demystify preconceptions of what ‘lean thinking’ can and cannot do

Event details

Melbourne 17 May 2010 1/440 Collins St
Melbourne VIC 3000
Sydney 24 May 2010 200 George Street
Sydney NSW 2000
Brisbane 31 May 2010 288 Edward Street
Brisbane QLD 4000

Refreshments on arrival, 8.45am for 9am start to 4.30pm
You can request your booking by emailing us.  Alternatively, queries can be directed to Lean Healthcare Consultants on 03 9878 0266

Event cost

Professional development course fee incl. GST
Non-subscribers to “Lean for Healthcare”

Subscribe to our Newsletter now and save $100 on this Workshop

$550
Subscribers to our Newsletter “Lean for Healthcare” $440
Second executive from the same organization as a subscriber $220
Complimentary registrations(Up to 3 members of an organization which held a War on Waste Day before 30 April 2010) $0
Note: To find out about a War on Waste Day which will also entitle you to 3 complimentary tickets to “Using LEAN to lead change” just click here.
Out-of-pocket costs:Workshop fees do not include any flights, travel and accommodation or parking costs you may incur.

Cancellation policy:
Cancellations are to be received in writing no later than seven (7) clear working days prior to the workshop for a refund of 50% of the fee to be processed.

Please book via telephone with Tamara Obadage at Lean Healthcare Consultants on 03 9878 0266 to arrange your booking or payment.

Event timetable

8.45 – 9.00 Registration & refreshments
9.00 – 9.45 Overview of the take up of ‘lean thinking’ by healthcare around the worldAustralia, US, Europe and Asia.
9.45 – 10.30 Getting Traction – the lean tools and projects that effect early wins and drive the change momentum

  • Selecting high cost and high volume topics to maximise wins – Apply a Glenday Sieve

Identify and take out the major road blocks and issues – the application of 8 Wastes & 5S ?

10.30 – 10.45 Break
10.45 – 12.15 Tackling the bigger issues, including change and the cost to change

  • Managing demand – queue reduction and takt time
  • Improving flow to reduce waiting and length of stay – value stream mapping, one piece flow & pull systems
  • Improving productivity – creating the visual workplace Reducing variation and inventory costs – standard operating procedures
  • Improving Handover – quick change over
  • Engaging clinical staff in continuous improvement

Balancing change and the cost to change

12.15 – 12.30 Q&A
12.30 – 1.15 Lunch
1.15 – 2.45 Case Studies in Lean for Healthcare

  • Eg Reducing Length of stay by over 50%
  • Reducing waiting times to be seen by over 50%
  • Reducing executive emails and searching for files by 30%

Applying the advanced tools – toward error proofing, quick change-over for theatres and departmental transfers

2.45 – 3.15 Leading Lean

  • What are the key leadership behaviours
  • Facilitating a culture of continuous improvement through daily problem solving
3.15 – 3.30 Break
3.30 – 4:15 Lean as Strategy – sustaining the change

  • What makes ‘lean thinking’ strategic?
  • What is the role of executive? – What are the key leadership behaviours
  • Measuring Lean outcomes to ensure sustainability

What are the key steps to success? – program design

4.15 – 4.30 Q&A
4.30 Close


You can request your booking by emailing us Alternatively, queries can be directed to Lean Healthcare Consultants on 03 9878 0266